So how does HiveMind make money?
We charge between 8% and 30% margin based on the risk profile and volume of work undertaken, combined with the members "HiveRank". HiveRank is the scoring mechanism associated with every member which captures engagement feedback, guild participation, peer feedback, event participation, payment record (clients), etc and uses this in our matching algorithms when members are calling upon the communities skills and services.
What type of delivery experts do you have in the community
Across the community we have the range of skills required to support our client members from strategy through to operation. This includes management consultants, programme and project managers, agile and kanban specialists, software development and delivery experts, enterprise architects, organisational design specialists, operation and ERP experts and data analysts, business information specialists, cyber-security experts, business analysts, design thinking experts, and customer experience specialists. Our consultants have come from firms such as Ernst & Young, Deloitte, PWC, Accenture, CSC, Atos, KPMG, to name a few.
If a member does work for us who is contractually responsible?
If the work is undertaken by a member firm through a HiveMind Master Services Agreement (MSA), HiveMind Network Ltd carries contractual responsibility. We have no liability for any member firm operating directly with their own client and when no Master Service Agreement is in place with HiveMind Network Ltd. The member firm has contractual responsibility to their client.
What sectors does the Hive community work in?
Financial services, retail, hospitality, utilities, distribution and logistics, manufacturing, mining, healthcare, and local government.
How can I be assured that my information remains confidential?
If as a client you choose to post a requirement this is done via a secure data entry form and only distributed to the nominated guild champions, if you require additional further confidentiality you can also create a blind requirement brief where no client identifiable information is entered. HiveMind will never show your company information without you specifying this as allowable in the requirement brief. As a further precautionary measure, you can list the requirement as "private; for nominated invitees only". This ensures that only delivery experts who are invited to review the requirement have access to it.
It's also important to note, that as part of our Terms of Service, delivery experts are bound to not disclose confidential information.
You seem to be like a hybrid consulting and resourcing company is that right?
We are a professional services network (PSN) much the same as the bigger consulting firms would call themselves. The service which is closest to that of the traditional recruitment model is our HiveFlex service. Unlike an agency model though, we take responsibility for the quality of the work undertaken by the member - simple as that. In addition HiveFlex means being able to engage an expert for an hour through to a year in units of time that suits you. We are also very clear that we promote and sell the services of our experts rather than simply "selling bodies". Our other core service HiveExec and HiveOutcome are both consulting/delivery style services.
...and finally our guilds seeks to develop and share best practice open standards which provides continuity and integrity of service beyond that of the "lone contractor".
How do ensure quality of your network members as the network grows?
There are a three ways we address this;
Your platform seems fairly basic - why's this?
We've bootstrapped everything we've done so far. As the membership grows and our revenues with it we're investing in building out a more comprehensive platform. This will be done in conjunction with our enterprise and expert members deep involvement.
What would you see as your key focus in terms of your claim on "making business better"
Our "DNA" if you like, is focused around organisational agility. Helping companies to become more responsive and able to adapt to market changes. Some of our most complex and successful engagements to date have been in this space. To achieve this sort of change typically involves our delivery experts helping to modernise and optimise governance, organisational models, IT development and delivery and customer experiences.
You say more affordable and effective - how do your costs compare to other providers then?
From a consulting perspective we're about a half of the cost of the equivalent expertise from a Big 4 firm, bearing in mind that in the management consulting space many of our expert practitioners have Big 4 backgrounds. In the delivery area our experts are about two thirds of the cost of their equivalent from a systems integrator or software company.
How many members do you have?
circa 500, growing at around eight to ten a week