IT Modernisation in leading Utility
HiveMind Network members worked with the CIO of this award winning utility to develop and then support the execution of an IT modernisation plan. This involved migration to a hybrid estate combining on and off premise infrastructure, implementing a number of agile practices across the entire organisation, using design thinking techniques to co-create and innovate new client and colleague experiences and in-sourcing a number of key activities previously outsourced.
This very successful programme of activity resulted in increased performance whilst reducing costs in the order of 20%.
The change involved expert members from all four of our Communities of Excellence.
About the company