HiveMind Network members worked with the CIO of this award winning utility to develop and then support the execution of an IT modernisation plan. This involved migration to a hybrid estate combining on and off premise infrastructure, implementing a number of agile practices across the entire organisation, using design thinking techniques to co-create and innovate new client and colleague experiences and in-sourcing a number of key activities previously outsourced.
This very successful programme of activity resulted in increased performance whilst reducing costs in the order of 20%.
The change involved expert members from all four of our Communities of Excellence.
About the company