Your privacy matters to us
We collect a variety of information from visitors to our website, some of which can be confidential. This document explains the types of information we collect, how we collect it and what we do with that information (among other things).
Like most website operators, HiveMind Network collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. HiveMind Network purpose in collecting non-personally identifying information is to better understand how HiveMind Network’s visitors use its website. The information collected will also help us trouble-shoot problems, analyse our resources and improve our services. There is nothing in that kind of information that could enable anyone to identify who you are.
HiveMind Network also collects potentially personal information like Internet Protocol (IP) addresses for logged in users. HiveMind Network only discloses logged in user IP addresses under the same circumstances that it uses and discloses personal information as described below. In certain circumstances we may be required or permitted by law, court or tribunal order to collect certain personal information about you.
When do we collect personal information?
Visitors to HiveMind Network website choose to interact with HiveMind Network in ways that require HiveMind Network to gather personal information. The amount and type of information that HiveMind Network gathers depends on the nature of the interaction. We collect personal information in a number of ways, including:
How do we use your personal information?
We collect your personal information in order that you may receive the benefit of our website and services.
When we might disclose personal information?
HiveMind Network may disclose your personal information to other entities or individuals to facilitate the purpose for which information was collected. Such entities and individuals include:
If you conduct any transaction that requires a payment by you, some of your details may be provided to a third party payment processor to allow the transaction to be completed.
Certain information will be disclosed to potential Client Members to allow them to determine which Experts might be suitable. Contact details will only be shared between Clients and Experts insofar as is necessary or appropriate to facilitate the Services that HiveMind Network provides to Experts and Clients.
If HiveMind Network, or substantially all of its assets, were acquired, or in the unlikely event that HiveMind Network goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of HiveMind Network may continue to use your personal information as set forth in this policy.
Does HiveMind Network use personal information for direct marketing?
From time to time we may use the personal information we collect from you to identify particular HiveMind Network services that we believe may be of interest to you. We may then contact you to let you know about these services, new features and how they may benefit you, solicit your feedback, or just keep you up to date with what’s going on with HiveMind Network and our products. Direct Marketing from HiveMind Network generally takes the form of an Electronic marketing email.
Electronic marketing - Where we use your personal information to send you marketing information by email, SMS, MMS or other electronic means we may do so with your express or implied consent. You may give us your express consent by, for example, ticking a box on an electronic or signing in paper form where we seek your permission to send you electronic or other marketing information. Consent may be implied from our existing business relationship or where you have a reasonable expectation of receiving an electronic marketing communication.
Every directly addressed marketing contact sent or made by HiveMind Network will include a means by which customers may unsubscribe (or opt out) of receiving further marketing information. Additionally, you may instruct us at any time to remove any previous consent you provided to receive marketing communications from us. Requests should be directed to us via the channels provided under 'Contact us' below.
Links to third party websites
Accessing your personal information held by HiveMind Network
You may review, edit, correct or delete any personal information you submit to us at any time. You just need to log into your account to do this.
You normally may access personal information we otherwise hold about you. However, access to your personal information may be denied on certain grounds including, for example: it is unlawful; it may have an unreasonable impact upon the privacy of other individuals; or your request is frivolous or vexatious. If we deny you access we will provide our reason for doing so within a reasonable period of time after your request is made. If you wish to access the personal information we hold about you or request correction of it, you should contact the Privacy Officer on the details below who will respond to your request within a reasonable period after the request is made.
While we do not charge you for a request for accessing your personal information you should be aware that we may charge a reasonable fee (which will be notified to you once you make a request) for time and cost in the following circumstances:
How can you correct and update your information?
We take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date. However, we also rely on you to advise us of any changes to your personal information by maintaining and updating your profile.
Please contact us using the contact details below as soon as possible if there are any changes to your personal information or if you believe the personal information we hold about you is not accurate, complete or up-to-date so that we can update your file accordingly.
Dealing with us Anonymously or by Pseudonym
In order for us to successfully do business with you it will not, in most circumstances, be practical for us to deal with you without you providing relevant personal information to us.
Storage and security
HiveMind Network takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of personal information.
Although we aim to create a safe, secure environment by trying to limit access to the website to legitimate users, we cannot guarantee that unauthorised parties will not gain access. We will not have any liability arising from any unauthorised access to your personal information.
Privacy Complaints or Contact Us
All such enquiries or complaints will be taken seriously and will be handled as soon as reasonably practicable.